Rewards and recognition are explicit expressions of your goals and priorities. How consumers respond to your strategy execution completely depends on their perceived rewards, and those of the workforce, supply chain and distribution channels that serve them: all need to be aligned.
There is also a big business in loyalty programs, CRM, ABM, gifts and incentives, and more. Still, too many of these programs fail to fulfill expectations, some even becoming counter-productive and destructive. In the worst cases, this results in forever-lost consumers, and millions in legacy liabilities.
These costly losses are most often caused by conflicting Workforce and Distribution Channel rewards, customer expectation management, and customer and workforce lifecycles.
Non-integrated performance compensation and rewards for your Consumers, Workforce, and Distribution Channels dooms goal achievement, no matter how compelling the core product or service.
Commission Systems creates all-enterprise, cross-function, priority-aligned performance solutions that optimize Consumer satisfaction, loyalty, and relationship profitability.
Consumer Performance Compensation & Rewards:
- Business-to-Consumer, Business-to-Business
- Total Relationship Engagement
- Customer Lifecycle Development
- Portfolio/relationship penetration, retention, enhancement, and profitability
- Customer loyalty, frequent-buyer
- Referrals and conversion-to-sales
- Service-level management
- Net Promoter Score
- Cash, points, in-kind
- Influencer and social impact
For information about our Consumer solutions, please contact us.
We have solutions. Let’s talk.
Solutions for Performance Compensation.
For your workforce, consumers, supply-chain, and distribution channels.