In contrast to some popular observation human organizations are not machines. Instead, human organizations function like humans; living entities, with resources, time, needs, wants, cycles, instincts, strengths, weaknesses and priorities.
It is said about the ill-conceived actions or destructive outcomes of human organizations that “…bad actions and results happen because the ‘incentives were mis-aligned’”. That’s an economic way of saying that the performance rewards for the bad actions were higher than the rewards for the good actions.
Human organizations behave like humans, and their behavior is generally predictable (and, the basis for market economics): If constructive action and outputs are more highly-rewarded, that is what humans and their organizations will “do”; we get what we reward for.
More and more, organizations across the world are deciding to more highly value and prioritize the constructive outputs, outcomes, and societal impacts of their activities, and/or de-emphasizing counter-productive or destructive inputs and outputs. Yet, they also preserve the priorities of innovation, valued products, satisfied customers, engaged workforce and return on shareholder investment.
To succeed, workforce, customer, distribution channel, supply-chain and executive performance compensation and reward programs need to be aligned and synergized to achieve those society- and community-conscious goals.
Commission Systems provides the omni-channel, cross-functional plans, processes, tools, and services to enable that success.
For information about our Reward and Recognition solutions, please contact us.
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