Strategic Convergence: Workforce, Customer & Channel Performance Management What goes around, comes around. Once again, in an evolving uncertain business climate, different relationship and performance expectations begin to re-emerge: “new” to some, “back to the...
Looking at human organizations “big picture”, the basic function of a business or enterprise is to collect and deploy Financial resources (and their derived “assets” and “liabilities”) to enable its Workforce to serve its Customers with the assistance of...
Strategy Formulation and Strategy Execution is like architecture and construction, or a recipe and cooking: they are co-essential, and completely interdependent. You can’t fulfill one without the other, and you have to get them both right if you want to achieve your...
We read a recent LinkedIn Discussion where the question was posed: what do you think about the effectiveness of Strategy-Driven Execution? The gut response was: is there anything else that should conceivably be driving business process Execution… except...
You have vacation time coming soon, and you’re planning a big family road-trip. What will it take, what will be your measures, of it being a Success; for your family to have many happy lifelong memories? Miles per Gallon? Number of Trucks Passed? Hours Waiting...
Not surprisingly, most commercial enterprises, organizations and governments already have most, if not all, of the elements and resources necessary to implement Enterprise Performance Management (EPM), and make it work. The challenge is that their priorities are in...
