News & Views

Insights and perspectives on performance management, the workforce, consumers, supply chain and distribution channels, business process and technology, rewards, recognition, and performance compensation.

Strategy-Driven Execution…?

We read a Discussion on LinkedIn recently where the question was posed: what do you think about the effectiveness of Strategy-Driven Execution?  Our primal response was:  Hold on… is there anything ELSE that should conceivably be driving business process Execution,...

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Workforce Segmentation

As far back as most everyone can remember, we’ve known the critical marketing importance of Customer Segmentation: separating and grouping similar customers based on their characteristics, needs, behaviors and other criteria.  Then, creating and executing marketing,...

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Making CRM Work

Gaining & Sustaining Competitive Advantage In the mid-1990’s, following the disappointing results of internally-focused Enterprise Resource Planning (ERP) and efficiency improvement initiatives, businesses across virtually all market segments began to realize the...

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Solutions for Performance Compensation.

For your workforce, consumers, supply-chain, and distribution channels.

News & Views

Getting & Keeping Workforce Engagement

We should always keep front-of-mind that it’s your workforce that actually does the work to execute strategies to fulfill your goals and objectives. And, if your workforce isn’t “bought in”, or engaged, in your goals, objectives, strategies, and action plans, those...

“Our organization has used your solutions since pre-Y2K, and they have worked consistently, reliably, compliantly, for our almost two-hundred locations and thousands of workforce members, for every month since then. Simply: thank you!

“Your diligence, rigor and professionalism has been instrumental in our workforce successfully delivering our solutions to our clients.”

“Your solutions streamlined our time-consuming manual processes, and made us more nimble, accurate, and much more cost-effective and customer-responsive.”

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