MetrixEngine.com™
Our powerful proprietary in-house tool-set, MetrixEngine™, introduced in 1997, is a robust and nimble API- and visualization-integrated analytics calculation engine for performance metrics, OKRs, and KPIs, and is now provided in selected special-project deployments.
Used in thousands of deployments over three decades, with hundreds of thousands of users, the MetrixEngine™ enables an unparalleled range of workforce, consumer, supply-chain, distribution channel, executive/equity, and other performance metrics, analytics, goals, objectives, targets, outcomes, and resulting performance compensation and rewards.
With MetrixEngine™ we quickly and cost-effectively define and configure Infinite…
- Organization business units, subsidiaries, channels, divisions, groups, and markets
- Organization hierarchy levels, sub-levels, tiers, and branches
- Organization entities, members, nodes, units, et. al.
- Individual participant employees, users, agents, reps, machines, entities, et. al.
- Products and services, organized in any structures, categories, and groupings
- Other transaction types, services issues, referrals, leads, performance factors
- Value factors per transaction type, rules-based: prices, costs, tax rates, other rates and values
- Individual consumer, customer, patient, constituent, member, affiliate types; and, profiles
- Metrics, KPIs, and OKRs: selected from a proprietary library of nearly 500 pre-defined algorithms
- Scorecards: uniquely configured for each unit, entity, participant, customer
- Compensation, reward, incentive calculations for all entities and parties
Workforce and Business Unit Metrics, KPIs, and OKRs:
- Sales revenue production, opportunity management, sales management
- Sales activities, results, volumes, revenues, mix, distributions
- Referrals, referral-to-sales, and referral productivity, intra- and inter-business unit
- Customer service, satisfaction and retention
- Service quality, time-to-resolution, error rates, accuracy, and service management
- Asset and liability quality, risk ratios, loss ratios, volatility
- Business Unit Productivity, profitability, yield, output, efficiency, cost optimization
- Performance ratings, competencies, training, and project-to-completion
- Revenue Recognition: performance obligations, judgments/estimates, contract balances, revenue adjustments
- MBOs and related bonuses
- Cash- and non-cash-based: all plans
- Reward and recognition programs
- Special Performance Incentives (SPIFFs)
- Merit Pay programs: individual and group
- Equity compensation programs; short-, medium-, long-term
- Revenue and profit sharing, fee splits, distributions
- Percentage, flat rate, one-time and recurring commissions
- Recoverable and non-recoverable draws
- Accelerators, qualifiers, and caps; Manager overrides at all hierarchy levels
- Lookback and pay-forward pay-outs, charge-back and prior period adjustment accounting
Customer, Client and Member Metrics, KPIs, and OKRs:
- Business-to-Consumer
- Business-to-Business
- Direct-to-Consumer
- Lifetime Relationship Values (LRV)
- Relationship Revenue Values (RRV)
- Relationship Engagement Ratios (RER)
- Valued Net Promoter Scores (VNPS)
- Customer Lifecycle Development
- Portfolio/relationship penetration, retention, enhancement, and profitability
- Account-based Management
- Pipeline/Revenue growth
- Customer engagement, loyalty, frequent-buyer
- Segmentation, migration and optimization
- Referrals and conversion-to-sales
- Service-level management
- Cash, points, in-kind
- Influencer and social impact
Supply-Chain Metrics, KPIs, and OKRs:
- Business-to-Business
- Sales and revenue production
- Referrals and conversion-to-sales
- Service quality, productivity, and yield
- Perfect order, cycle times, days-of-supply, billing accuracy
- Trade promotions
- Marketing campaign management productivity
- Co-operative Advertising
- Revenue Distributions
- Cost Allocations
Distribution Channel Metrics, KPIs, and OKRs:
- Business-to-Channel
- Channel affiliate partners share/split and tracking
- Sales and opportunity management, production, volumes, profitability
- Customer satisfaction and service performance
- Revenue distributions
- Profit-sharing
- Cost allocations
- Residuals
- Royalties
- Deal quality, deal profitability, average order value
“We needed a powerful, flexible, fast-to-adapt, hosted data analytics tool-set, but also needed it to be cost-effective. The Commission Systems MetrixEngine delivered that.”
CFO
National Insurance Agency
June 2017
For information about MetrixEngine solutions, please contact us.
We have solutions. Let’s talk.
Solutions for Performance Compensation.
For your workforce, consumers, supply-chain, and distribution channels.