Sales Performance Review
As always, sales success is essential to achieving revenue and profit goals. However, in consumer-facing businesses sales and market conduct remains under a high degree of regulatory scrutiny.
There’s no question that the key to sales success is building strong customer relationships with an engaged workforce.
Consumer sales is identifying, promoting and delivering the products and services that customers want. And, doing so within regulatory guidelines.
Since the early 1990’s, the Commission Systems team has assisted nearly a thousand organizations achieve compliant sales success. With that experience we’ve learned what works and what doesn’t.
One of the most effective initiatives has been the periodic Sales Performance Review.
At whatever pace and scope you need we review, evaluate and formally report on:
- Sales roles and responsibilities: management and staff
- Relationship management strategies
- Customer engagement and experience
- Training and development
- Goal alignment and relevance
- Service quality integration
- Performance reporting and assessment
- Recognition and incentive compensation
- Conduct oversight
“We received an Outstanding rating from our federal regulatory agency for our enterprise sales performance management and incentive process, and your solutions and the oversight they enable were instrumental to that. As a financial institution, in 2018, that is a notable achievement.”
Sr. Retail Sales Executive
For information about our Sales Performance solutions, please contact us.
Strategy. Process. Tools. Success.
Omni-Channel Incentive Compensation.
Better Plans. Aligned Strategy. Full Service. Top Performance.