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Managed Services

Our People & Platform At Your Service

Once you’ve designed your sales, service and relationship incentive compensation program, you need to successfully deploy and operate it every day. 


Your challenge: the skills to manage and operate a comprehensive performance compensation system are highly-specialized, often rare, hard to recruit, very costly and risky to retain. And, your current software tools just might not be up to the task. Self-service is hard.


We provide solutions for it all.

Commissions-as-a-Service

In addition to the skilled operating personnel required, equally important is the operating infrastructure to deliver solid continuity for a stable incentive program. System configuration, data management, exception handling and reporting has to be reliable, timely and accurate.

  

We provide the people, platform and business processes to access performance source data, generate timely and accurate reporting, audit results and modify anomalies, implement plan modifications and source data changes, and adapt the solution to ever-changing workforce, customers and distribution channels.  


For decades, our Managed Services team has provided day-to-day operation and administration of thousands of performance compensation systems and plans. Millions of employees have utilized our solutions. 


We provide the experience and certainty to make your performance and incentive compensation timely, accurate and successful. 

Managed Service Solutions

  • Daily, Weekly, Monthly, Quarterly, Annual, Special-Period, or One-Time Processing   
  • Plan Development, Prototyping, and Piloting    
  • Plan Documentation and Version Management 
  • Source Data Definition, Integration and Management   
  • Exception Data Resolution Management
  • Individual (Workforce, Consumer, Entity) Participant Management
  • Organization Hierarchy and Territory Management
  • User Security Role Management
  • Performance Scorecard Management
  • Metrics and Key Performance Indicator (KPI) Management
  • Objectives and Key Results (OKR) Management
  • Goal, Quota and Objectives Management
  • Points, Credits, Revenue, and Value Measure Management
  • Individuals, Team, and Override Earnings Calculations
  • Payment and Payout Rules Management
  • Payroll System Integration Management
  • Administrator Real-time On-line Reporting Access Management
  • Workforce and Affiliate Real-time On-line Reporting Access Management
  • Special Report and Data Export Management
  • Insurance Bordereau Data Aggregation and Reporting
  • Compensation Result Dispute Resolution, Documentation, and Reporting
  • Audit Compliance Validation Support
  • Data-Science-, Incentives- and Commissions-as-a-Service


  

For Enterprises Seeking

  • In-House the management of application software, database, and network
  • Co-source performance source data integration management and processing
  • Outsource the recruitment, training and retention of platform administrators
  • Outsource day-to-day management and administration of the platform
  • Outsource day-to-day calculation of compensation results and report production
  • Outsource end-user security role administration
  • Client administrators retain full access to source data storage and all reporting



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Expert Systems & Services.

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